The agreement, in plain English.
If there's a tension between this document and what you find elsewhere on the site, the more protective version for you wins. That's intentional.
Effective 14 April 2026 · Version 3
The plain version.
You pay us (or don't, the free tier is real), we give you Receipts. You own everything you put into it. You can leave any time and take your data with you. We won't pretend to be lawyers, doctors, or police, and we'll be honest if something breaks.
Your account.
You need to be 18 or older to hold an account. You're responsible for keeping your recovery key safe; we cannot recover it for you, by design. If you share an account, both people bear the consequences.
One human, one account. Institutional accounts for organisations are covered by a separate Professional Services Agreement.
How you may use Receipts.
Use it for any purpose that doesn't violate applicable law. A few specific asks:
- Don't upload conversations you obtained unlawfully. If you didn't have access in the first place, Receipts isn't the right tool.
- Don't use Receipts to harass, stalk, or surveil anyone. It's built to help people understand their own experience, not monitor someone else's.
- Don't try to reverse-engineer the app to find the people being analysed. You won't, the analysis happens on your device, but please don't try.
- Don't resell access or scrape the product. If you want a partnership, write to us.
Your content stays yours.
Everything you upload or generate in Receipts (conversations, notes, analyses, reports) remains your intellectual property. We make no claim to it. We need a narrow, revocable licence to process it on your behalf (run the analysis, sync the encrypted backup), and nothing more.
Payments & refunds.
Paid plans are billed monthly or annually in the currency shown at checkout. Prices exclude tax where applicable.
If you're unhappy with Receipts within 30 days of paying, email contact@receipts.love and we'll refund you in full. No questions, no exit survey.
This 30-day commitment is in addition to your statutory rights. Nothing in these Terms excludes, restricts, or modifies any consumer guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) where those guarantees apply to you.
If we change prices, existing subscribers stay on their current price for at least 12 months.
Cancelling & deleting.
One button, inside the app, under Settings → Account. Cancellation takes effect at the end of your current billing period. Deletion is immediate and irreversible, and your encrypted backup is purged within 30 days.
We do not show retention offers, require a phone call, or hide the button. That's a commitment, not just a current behaviour.
Account termination.
We may suspend or terminate accounts that violate these terms, engage in illegal activity, abuse our service or staff, don't pay subscription fees, or are inactive for over 2 years.
If your account is terminated, you can request a data export within 30 days. We'll then delete your data per our retention policy. Reports you've already downloaded remain yours.
Availability & beta features.
We aim for 99.5% availability of the sync service. The analysis runs on your device, so it works even when our servers don't.
Features marked "beta" may change or disappear. We'll tell you before anything breaks something you rely on.
Liability, plainly.
Receipts is a tool for reflection, not a diagnosis, legal advice, or a safety plan. The patterns it names are drawn from published research, but the interpretation is yours. We are not responsible for decisions made on the basis of what the product says.
Our maximum liability to you for any claim arising from the service is capped at the amount you paid us in the 12 months before the claim (or USD 100 if you're on the free tier). These limits don't apply where law forbids them. Australian Consumer Law guarantees, for instance, still apply.
A note on safety.
Receipts is not a crisis service. If you're in immediate danger, please contact emergency services. The safety resources page lists crisis lines for your country, also linked from the Trust page.
Governing law.
This agreement is governed by the laws of Queensland, Australia. Any dispute goes first to good-faith mediation; then, if needed, to a court in Brisbane. If you're a consumer in the EU, UK, or another jurisdiction with stronger rights, those apply too.
Contact.
For anything here, contact@receipts.love.
We're real people. Write to us.
If something here is unclear, or you have a question about how these terms apply to your situation, just email us. We read and reply to every message.