What Receipts is for, and what it isn't.
Receipts is built to help one person make sense of conversations they were part of. Almost every rule below follows from that.
Effective 26 May 2026 · Version 1
The plain version.
Use Receipts on your own messages, with your own context, for your own understanding. Don't use it to build a case against someone you've been surveilling, to fabricate evidence, or to harm the other person in the conversation. If we see those patterns, the account goes.
What you can do.
These are the things Receipts is for.
- Upload conversations you were a participant in.
- Upload conversations a client or person you support has shared with you, where they've consented to that analysis (professionals).
- Export, share, or print your own reports.
- Use the output to inform your own decisions, your own therapy, your own legal advice — all with a qualified human in the loop.
What you can't do.
These aren't suggestions. Any of the following is grounds for immediate suspension, and in some cases we'll refer the matter on.
- Don't upload conversations you obtained unlawfully. That includes messages pulled from someone else's account, device, or cloud backup without their consent or a lawful authority to do so.
- Don't use Receipts to stalk, surveil, harass, threaten, or intimidate anyone. The product is built to help people read their own experience, not to monitor someone else's.
- Don't fabricate, edit, or selectively crop conversations to mislead the analysis or to mislead a court, tribunal, employer, investigator, or anyone else who might rely on the output.
- Don't impersonate another person — either to create an account or in the content you upload.
- Don't upload material that breaches a court order, suppression order, non-disclosure agreement, or contractual confidentiality obligation.
- Don't use Receipts to violate privacy laws. In Australia, that includes the Privacy Act 1988 (Cth) and the surveillance devices legislation in your state or territory.
- Don't upload malicious code, attempt to disrupt the service, or probe for vulnerabilities outside of a responsible-disclosure process. (For that, write to contact@receipts.love.)
- Don't resell access, scrape the product, or use it to train a competing model.
- Don't present Receipts output as a certified expert opinion, forensic finding, or legal determination. It isn't one. (See the Court & Evidentiary Use page.)
A note for professionals.
If you use Receipts in your work — as a lawyer, social worker, DV advocate, counsellor, or any other practitioner — the same rules apply, with one addition: you are responsible for obtaining the consent of the person whose conversation you're analysing, where consent is required by your professional obligations or by law. Receipts can't verify that you have it; we rely on you.
What happens if you breach this policy.
We may, depending on what we see:
- Warn you and ask you to stop.
- Restrict specific features (uploads, exports, sharing).
- Suspend the account while we investigate.
- Terminate the account.
- Preserve relevant material if we're legally required to, and respond to lawful requests from authorities.
Reporting misuse.
If you believe someone is using Receipts against you — or against someone you support — write to contact@receipts.love. We read every report. We can't always tell you what we did about it (privacy cuts both ways) but every report is reviewed by a human.
Contact.
Questions about whether something is okay? Just ask: contact@receipts.love. We'd rather have the conversation up front than have to make a call later.
We're real people. Write to us.
If something here is unclear, or you're not sure whether your use sits inside the policy, just email us. We read and reply to every message.